British Computer Society (BCS) / The Chartered Institute for IT
«Service Integration and Management Professional (SIAM®) Certificate»
Service Integration and Management (SIAM) is an approach to managing multiple suppliers of business as well as IT services. SIAM integrates them to provide a single, business-facing IT organization. It aims at seamlessly integrating interdependent services from various internal and external service providers into end-to-end services to meet business requirements. The term SIAM was preceded by ‘Service Integration’.