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From Skype to Teams: Business Lessons from the Life Cycle of a Digital Communication Platform
Skype was once one of the most recognized names in global digital communication. For many people, the word “Skype” became almost equal to online calling. It helped families speak across borders, supported international business meetings, and showed that voice and video communication could move from traditional telephone systems to internet-based platforms. The story of Skype is not only a story about technology. It is also a useful educational case for business, management, i
May 118 min read


AI, Digital Matching, and the Economics of User Engagement: Lessons from Tinder’s Product Strategy
Artificial intelligence is increasingly becoming part of everyday digital services. It is no longer used only in advanced laboratories, financial markets, or industrial systems. Today, AI is also used in social platforms, education technology, entertainment, mobility, health applications, and online dating services. One useful example is Tinder’s development of AI-supported features designed to improve profile creation, recommendations, safety, and user experience. From an ec
Apr 246 min read
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