The IFDC (International Foundation for Digital Competences) is a global thought leader in the area of digital competences, which aspires to a world in which organizations and professionals are empowered and enabled to take full advantage of the opportunities offered by the digital age.
«The Service Management Approach for the Digital Age (VeriSM®)»
VeriSM™ is a service management approach for the digital age. VeriSM™ offers organizations the opportunity to serve customers in line with today’s high demands, whilst at the same time reducing risks and costs. A professional who is VeriSM™ certified will possess up-to-date knowledge and a powerful set of service management tools to excel in all customer service environments.