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From Skype to Teams: Business Lessons from the Life Cycle of a Digital Communication Platform
Skype was once one of the most recognized names in global digital communication. For many people, the word “Skype” became almost equal to online calling. It helped families speak across borders, supported international business meetings, and showed that voice and video communication could move from traditional telephone systems to internet-based platforms. The story of Skype is not only a story about technology. It is also a useful educational case for business, management, i
May 118 min read


From Friction to Growth: What Online Checkout Teaches Us About Digital Efficiency and Economic Value
In the digital economy, small design choices can create large economic effects. One clear example is the simplification of online checkout. In the early stages of e-commerce, many online purchases were interrupted by long forms, repeated steps, unclear payment pages, and complex account-registration processes. A customer might be interested in a product, but the path from interest to purchase was not always smooth. As online platforms improved their checkout systems, the purc
May 47 min read


From Automation to Augmentation: What AI Agents Teach Us About the Future of Human Work
Artificial intelligence is entering a new stage. In earlier years, many digital tools were designed mainly to support communication, store information, or make simple processes faster. Today, AI agents such as Manus show a different direction. They are not only used to answer questions. They can help users plan tasks, collect information, organize work, draft content, support customer service, and assist with multi-step digital activities. This development is important becaus
May 37 min read


AI, Digital Matching, and the Economics of User Engagement: Lessons from Tinder’s Product Strategy
Artificial intelligence is increasingly becoming part of everyday digital services. It is no longer used only in advanced laboratories, financial markets, or industrial systems. Today, AI is also used in social platforms, education technology, entertainment, mobility, health applications, and online dating services. One useful example is Tinder’s development of AI-supported features designed to improve profile creation, recommendations, safety, and user experience. From an ec
Apr 246 min read


Is Globalization Ending or Simply Changing Form?
Globalization has long been one of the defining ideas of modern life. For several decades, it was often described as an unstoppable process through which goods, capital, knowledge, technologies, cultures, and people moved across borders with growing speed and intensity. In many academic and public discussions, globalization was presented almost as a single-direction historical force: markets would become more integrated, communication would become more global, and societies w
Apr 1213 min read


How Artificial Intelligence May Change Productivity Growth
Productivity growth has long been one of the central drivers of economic development, rising living standards, institutional capacity, and social progress. When societies become more productive, they are able to generate more value with the same or fewer inputs. This can improve incomes, support better public services, strengthen educational systems, and create wider opportunities for innovation. Yet in many economies, productivity growth has slowed over the last two decades,
Apr 1011 min read


AI Governance in Universities: Innovation, Ethics, and Responsibility
Artificial intelligence has moved rapidly from the periphery of higher education into its operational and academic core. Universities now encounter AI not only as a technological development, but as a governance challenge that affects teaching, assessment, research, administration, student support, and institutional legitimacy. In 2026, the central question is no longer whether universities should engage with AI, but how they should govern it responsibly. Recent international
Apr 58 min read
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