People often think being a Forbes Business Council member is just a fancy title on a profile. But it is actually a lot of real work! It takes time, honesty, and a commitment to sharing good ideas. Here is a look at what I actually do behind the scenes. 1. Answering Weekly Questions Every week, I get about eight different business topics that Forbes is planning to write about. My job is to share my thoughts on them. I have to make sure my answers are clear and helpful. If my a

I am excited to announce that my insights have just been selected for publication in a new Forbes Business Council Expert Panel! The newly published article, titled "Better Client Conversations Start With These Smart Strategies," gathers perspectives from fellow council members in a highly shareable, easy-to-read list format. We dive into actionable techniques and smart strategies designed to improve client interactions and build stronger business relationships. Whether you h

Understanding customer experience is the cornerstone of any successful enterprise, but what happens when your customers don't tell you how they feel? We often rely on direct feedback—surveys, reviews, and direct messages—to gauge client satisfaction. However, the vast majority of consumer experiences happen in the silent spaces in between. Evaluating these unspoken interactions requires a strategic eye and a proactive approach to quality architecture. I am thrilled to share t

I am excited to share my latest article, recently published on the #Forbes Business Council, titled "What Executive MBA Rankings Teach About Trust In Borderless Education." In higher education, it is easy to treat rankings as trophies—numbers to be announced, quoted, and built into marketing campaigns. But in my experience working in international higher education, I’ve found that rankings mean something much deeper. They are essential signals of trust, especially in a market

Dr. Habib Al Souleiman’s academic and professional writing has reached a new international milestone, with his articles now appearing on Forbes.com. This development reflects the growing visibility of his work at the intersection of higher education, artificial intelligence, institutional governance, and responsible innovation. One of his recent Forbes Business Council articles, titled “AI In Genomic Medicine Is Advancing—But Institutions Need Governance, Not Hype,” discusses